Banks were previously operating from 10:00am to 3:00pm, while before the pandemic, they operated from 10:00 am to 4:00 pm
Banking transactions have been extended by half an hour more, until 3:30pm, as the lockdown period owing to Covid-19 pandemic was extended until July 15.
Bangladesh Bank (BB) issued a circular on Wednesday where it said that banks would serve customers for five and a half hours from 10:00am every working day, apart from government holidays.
As per the BB’s instructions, banks are allowed to keep their office open till 5:00pm to complete transaction-related tasks after serving customers till the stipulated banking hours.
Banks were previously operating from 10:00am to 3:00pm, while before the pandemic, they operated from 10:00 am to 4:00 pm.
The BB circular said all other instructions would remain unchanged as per the circular of April 13.
The April 13 circular said banks can keep one non-AD branch open within a 2km radius in the city corporation areas and at Upazila. In addition, the level one branch of each bank can remain open on Thursday, Sunday, and Tuesday.
According to the same circular, banks have to ensure the operation of ATM booths by supplying adequate cash in the machines to facilitate card transactions, while evening banking and weekly holiday banking activities will remain closed until further notice.
Banks will also have to take measures to provide transportation for the staff during the period.
The BB circular said that banks have to ensure several services during operating hours, including clearing of cheques, withdrawal and deposits of money, money transfer, the release of remittance, encashment of different instruments, and receipts from bill payments of other utilities.
BB said banks have to continue services like disbursement of loans, incentives, payment of salaries of different industries, and the purchase of export bills, loan sanction, and distribution.
Banks have to follow instructions for keeping branches located in port areas open in collaboration with the local administration and other authorities, as per the circular issued on August 5 last year, it said.